Macau

Available services for this location
Gold Arrivals
A dedicated one-on-one escort from the moment you arrive at the airport till you embark on your final destination.
Pricing
MOP 1,500 / person
Additional Pricing
None
See complete service features

Service description

  • Greeting with welcome placard at the Arrival gate
  • Escort through designated immigration counter, where applicable
  • Escort to baggage area and assist with baggage collection
  • Escort to transportation pick-up point
Gold Departures
A dedicated one-on-one and end-to-end escort through the departure journey
Pricing
MOP 1,500 / person
Additional Pricing
None
See complete service features

Service description

  • Greeting with welcome placard at passenger drop-off zone
  • Provide baggage and express check-in assistance
  • Escort through dedicated immigration fast track channel and security check
  • Escort to Plaza Premium Lounge and wait for boarding, including 3-hour complimentary Lounge Use package, where applicable
  • Escort to the boarding gate or shuttle bus pick-up point, where applicable
Cancellations / Amendments
None specified.

Cancellation or amendments must be performed in writing within the prescribed deadlines below, and subject to payment of surcharge, plus any applicable local fees and/ or taxes:

Cancellation‍

  • More than 24 hours in advance: Nil
  • Within 24 hours: 100%

Amendments

  • More than 24 hours in advance: Nil
  • Within 24 hours: 50%