New York

Available services for this location
Porterage Service (Terminal 4 only)
Have a personal porter manage your luggage and bags with care
Pricing
USD 25 / cart
Additional Pricing
None
USD 25 / cart (max. 3 per booking)
See complete service features

Service description

  • Domestic Arrival

Available at the baggage belt. SkyCaps will help identify your bags and take you to your transport

  • International Arrival: Available at the Customs area at the baggage belt. SkyCaps will help identify your bags and help you through Customs to your transport

Important

  • Porterage Service includes 1 (one) baggage cart
  • You may book up to a maximum of 3 (three) carts in a single transaction
  • The number of bags/ items will vary per cart
  • As a guide, up to 8 (eight) regular size bags, or 4 (four) extra-large bags or animal carrier can be loaded per cart, up to a combined maximum of 10 (ten) items per cart so long as the loading remains within the safety limit
  • Safety is important to us. The team will load the baggage cart up to the safety limit. Once the safety limit is reached, another baggage cart will be required (extra payment may be applicable)
Porterage Service (Terminal 4 only)
Have a personal porter manage your luggage and bags with care
Pricing
USD 25 / cart
Additional Pricing
None
USD 25 / cart (max. 3 per booking)
See complete service features

Service description

  • Available curb side departure level to transfer your baggage to check-in

Important

  • Porterage Service includes 1 (one) baggage cart
  • You may book up to a maximum of 3 (three) carts in a single transaction
  • The number of bags/ items will vary per cart
  • As a guide, up to 8 (eight) regular size bags, or 4 (four) extra-large bags or animal carrier can be loaded per cart, up to a combined maximum of 10 (ten) items per cart so long as the loading remains within the safety limit
  • Safety is important to us. The team will load the baggage cart up to the safety limit. Once the safety limit is reached, another baggage cart will be required (extra payment may be applicable)
TERMS & CONDITIONS
None specified.
  • Guests aged twelve (12) and under must be accompanied by an adult aged eighteen (18) or above;
  • ALLWAYS reserves the right to collect additional fees in the event there are more guests than originally booked.

Cancellation and Amendments

Cancellation/ amendments must be performed in writing and may be made up to 24 hours before commencement of service and subject to any applicable payment surcharge, local fees and/ or taxes, and the following timelines:

  • More than 48 hours before commencement of service: Free;
  • 24-48 hours before commencement of service: 50% surcharge;
  • Amendments are also subject to payment of price difference, if any;
  • Late cancellation and/ or failure to arrive at the appointed time will be considered as No Show and the booking will not be refunded.

Read our full Terms & Conditions.